Every year-end, it’s the same story. For instructors, program managers, or instructional designers, the fateful moment to gather student feedback arrives. And often, it’s a headache.
Paper forms are filled out in a rush. Email surveys often go unanswered. And the few responses received are too vague to be truly useful.
At Complement, we wanted to change this dynamic. That is why we are launching a new feature today, integrated directly into the learner experience: evaluation questions, asked orally by the AI avatar to the learners.
🧪 Tested in real-world conditions at IESEG
We recently piloted this feature with students from the Master 1 Digital Marketing program at IESEG School of Management. At the end of their review module on Complement, several evaluation questions were posed by the AI avatar directly within the course flow.
Students were able to respond orally, in just a few seconds, spontaneously. They shared their thoughts on the module as well as the tool itself, discussing their feelings, the usefulness of oral quizzes, the clarity of the explanations, and more.
This feedback was then automatically centralized in the module dashboard, with intelligent analysis provided by AI. The result: concrete insights, categorized by theme, and immediately actionable for improving future versions of the course.
Feedback from IESEG students, the majority of whom prefer Complement's interactive format over a classic e-learning video.
🧠 A new way to collect feedback
Thanks to this feature, there’s no need to leave the platform or ask learners to fill out yet another form after their session. The AI avatar asks the question orally, in a natural way, at the right moment within the module. The learner responds in the same format, with no disruption.
This integration makes the evaluation process more fluid, more human… and above all, more effective.
You can insert these questions wherever you like: at the end of a dense chapter, after a key activity, or simply at the end of the module. The feedback is qualitative, sincere, directly tied to the content, and far richer than cold, multiple-choice responses.
📊 Data that is finally actionable to improve your content
All responses are stored in a dedicated section of the Complement dashboard. They are automatically analyzed to surface common themes, the most frequent suggestions, and subtle signals.
This allows you to identify what worked well, what was missing, and what you could improve. A true continuous improvement tool, aligned with Complement's mission from the start: to create evolving training programs that grow richer through usage.
🗣️ “I can’t wait to test this with my learners”
Julie, a trainer at a professional training center, was among the first to test the platform’s creator version. She hasn’t launched a module with her learners yet, but this new feature particularly appeals to her:
“I often struggle to get honest or useful feedback on my training. Now, my learners will be able to tell me exactly what they thought, while it’s fresh, directly within the tool. It’s exactly what I was missing. I’m really looking forward to seeing how it goes.”
🤖 A feature that aligns with our vision
With integrated evaluation questions, Complement becomes a true dialogue tool between trainer and learners, even in an asynchronous environment. You no longer lose essential information: how people feel about your content, what they take away from it, and what they expect.
And that changes everything.
Coline Thérial